Privacy Policy

Starbank Panel Products Limited – Privacy Statement: May 2018

About us
Starbank Panel Products Limited is a privately owned company based on Newton-le-Willows, Merseyside. We specialise in the fabrication of wood based panels for the interior fit out construction market. We are classed as an SME with less than 250no members of staff.
Starbank are fully committed to protecting and respecting privacy in compliance with EU –General Data Protection Regulation ( GDPR ) 2016/679, dated April 27th 2016. This privacy statement explains when and why we “could” potentially collect personal information, how we use it and the conditions under which we keep this data secure.
How we collect your information
The information we hold about you comes from the way you engage with us such as telephone conversations, work instructions, emails, post and verbal communications. By communicating with us you are agreeing to Starbank Panel Products Limited using this information in a secure and appropriate manner and we will not pass this information on to a third party without consulting you.
The type of information we hold
The information we hold may be about yourself, such as name, and contact details, either company mobile or personal mobile number.
This information will only be used to provide you with the service you have requested. There may be other times when you give us sensitive information which we may use, with your consent to help to understand your specific circumstances and make appropriate flexible and sensitive adjustments to the service and support we offer.
Where you provide information about other people (such as contractors or colleagues) you must ensure that you have their consent or are otherwise entitled to provide their information to us.
How do we use your information?
When we ask for information from you we will tell you how it might be used, for example, to:
Assess and process tenders and applications, Communicate with you; and inform you of current situations, Audit purposes, research and statistical analysis.
Contacting you
We will use your contact details to communicate with you to help you manage our working relationship with you, to fulfil our contractual or regulatory obligations, with your consent, we will tell you about other products and services which may be of interest to you can change your mind about these communications at any time.
Who we might share your information with?
Starbank Panel Products Limited will never share your data with third parties and would only use relevant information for our own purposes.
How can you access your information?
You can ask for a copy of your information by writing to the Management Team at the address below. You can also ask us to change or delete any personal information previously provided. If we can we will, but sometimes we have to maintain records for legal reasons.
How long will we keep your information?
We will not retain your personal information for longer than is necessary for the maintenance of your account, or to meet other legal or regulatory requirements.
Use of cookies
We may use cookies and similar technologies on our website. Cookies are small text files that may be stored on your computer or mobile device.
Cookies do many different things, such as letting you navigate between web pages efficiently and remembering your preferences.
How do we tell you about future changes to this policy?
Any changes we make to our policy will be put on our website and made available via a link . Please check for updates from time to time, so you are always fully aware of what information is collected and how it is used.
The right to complain
In the unlikely event of the need to complain, you may, in the first instance contact: gdpr@starbank-uk.com 
If you are still dissatisfied then you have the right to apply directly to your national supervisory authority for a decision.
They can be contacted at:
The Information Commissioners Office ( ICO )
How to contact us?
If you have any questions or concerns about our use of your personal information or would like a copy of the information we hold about you, please write to: The Managing Director or the HR Manager at:
Starbank Panel Products Limited
Sankey Valley Industrial Estate
Newton-le-Willows
WA12 8DJ